Most students take a lesson every week at a fixed time. But some students, like E.R. doctors and nurses, or waiters and waitresses, have schedules that change every week. My cancelation policy requires 24 hours advanced notice by phone or email, not text. The 24 hours cancelation allows me to schedule a student who may have no fixed lesson time into your spot, so the cost of your canceled lesson is not forfeited. Lessons canceled with 24 hours notice can be made up or the amount of the lesson can be credited towards the following month. Credits or make up lessons are available only with 24 hours notice.